The near futureCandycrushsagaonlinefreeOh, I love my family's release.CandycrushsagaonlinefreeAnnual report for 2023, of which operating income was 120.Candycrushsagaonlinefree90 million yuan, an increase of 3% over the same period last yearCandycrushsagaonlinefree.6%; of which the revenue of the brokerage business was 4.09 billion yuan, an increase of 15.9% over the same period last year, and the gross profit margin was 20.2%, an increase of 3.4% over the same period last year; the asset management business realized GTV of about 16.9 billion yuan, an increase of 2.6% over the same period last year, and revenue of 5.76 billion yuan, an increase of 1.9% over the same period last year.
During the reporting period, the total transaction value of the company's housing (GTV) was about 284.3 billion yuan, an increase of 6.6% over the previous year. On the one hand, this is due to the company's focus on first-tier and new first-tier core cities, including 15 domestic cities, including Beijing, Shanghai, Hangzhou and Nanjing.
On the other hand, the promotion of the company's digitization has brought about multi-dimensional improvements in operational efficiency and user experience. According to public reports and annual report data, the company launched the industry's first brokerage model last year. In the number of online offers, the proportion of online offers increased from 11% to more than 14.5% in 2023, providing more than 2.11 million online business opportunities for brokerage business development.
The stock housing market promotes the digital enabling of brokerage business to go a step further.
Over the past year, for the real estate industry, which is in a period of deep adjustment, compared with the relatively depressed new housing market, the stock housing market such as second-hand housing seems to have shown considerable vitality. According to the data of the China Index Research Institute, the cumulative transaction area of second-hand housing in 15 representative cities, including Beijing, Shanghai, Shenzhen and Guangzhou, is about 140.2 million square meters in 2023, an increase of 36.8 percent over the previous year, and the absolute scale is also at the highest level in nearly five years.
Under the background that the stock housing market is the first to pick up, I love that my family, as the leader of the brokerage business sector, also handed over a good answer in 2023. According to the annual report, last year the company achieved revenue of 4.09 billion yuan and gross profit margin of 20.2%, an increase of 15.9% and 3.4% respectively over the same period last year.
In terms of total transaction volume, the company's brokerage business achieved GTV of about 222.2 billion yuan last year, an increase of 10.2% over the same period last year. This is due to the company's deep cultivation in high-energy levels and core cities and the improvement of service quality, which in turn increases the company's market share in these areas. In the highly competitive Shanghai area, for example, the company's market share increased by 0.7% in 2023 compared with the same period last year.
I love my family's "apartment" brand as the representative of the asset management business is also in full swing to optimize and expand.
In the past few years, how to effectively integrate digital into their own business has been an area that various industries have been exploring. And I love my family's operation and maintenance of hundreds of thousands of apartments is a good platform for digital development.
Through the annual report found that the company last year in big data capacity-building, core business system upgrading and other digital-related projects continued to work. The amount of R & D investment and related capitalization of the company in 2023 was about 167 million yuan and 126 million yuan respectively, an increase of 75.26% and 42.90% over the same period last year. At the same time, the proportion of R & D investment in revenue also increased by 0.57% over the previous year. The increasing investment also shows the company's determination to promote digitization.
From a performance point of view, the company's asset management business has achieved both revenue and GTV growth, with the occurrence of about 5.76 billion yuan and 16.9 billion yuan respectively last year. At the same time, while the scale of housing management increased by 6.7 per cent to 271000 units last year, operational efficiency has also been further improved under the blessing of digitization, reducing the average out-of-room days of apartment business to 8.3 days, a substantial reduction of 11.7 per cent, and the rental rate has also increased to 96.4 per cent.
After entering 2024, the process of digitization of the company is still progressing steadily. Recently, the new function "double commuter renting" is based on "AI algorithm + massive housing supply big data". This function only requires users to set their commuting place, transportation mode and time requirements, and the platform can generate a list of houses that meet the conditions with one click.
This kind of digital application under the idea of "user experience as the core" is also seeing rapid results. According to the data of my Love Family Research Institute, the number of renting customers showed an increase of 20.8% in March compared with the same period last year. In the first quarter, the number of renting customers showed an increase of nearly 10% year-on-year.
Give back to the society in many ways and in the whole chain to bear the heart of social responsibility with the power of brand.
In addition to business performance, corporate social responsibility is also an old topic, it may be simple to say, but how to put it into practice is the focus of everyone's attention. I love my family through a three-year "Community Commonweal + Rural Revitalization" twin-engine public welfare program to hand over their answers at this stage.
Last year, the company launched housing rental discount activities throughout the year, including new citizens, young people, college graduates and other groups. During the rework season, the company offered a 5% discount on the intermediary service charge for the general rental products of my family. 15% discount on the whole rent service fee and other preferential programs. To help those who return to Beijing to provide logistical support and practical concessions in terms of housing demand, so as to promote the stable development of the capital's economy.
Over the past 24 years, I love my family's continuous insight into the needs of consumers taking root in the community, comprehensively upgrading community services and launching six home-to-home convenience services. including print delivery, knife sharpening, cockroach removal, smartphone assistance, pet flowers and plants home care, empty room facilities home inspection and so on. So far, 700 stores in Beijing alone have provided services for 50,000 families.
At the same time, by creating love post stations, community science popularization bases and volunteer organizations, the company provides public welfare voluntary services such as intelligent "benefit" for the community and surrounding people, such as helping the elderly, popularizing science for young people, emergency assistance, and so on. basically achieve full-age, all-ecological service to the community, to provide convenience and vitality for community life.
In the rural revitalization public welfare plan, I love my family through industrial assistance, capital management experience to enable residential accommodation and other modes to promote the economy.
In May last year, with the strong support of the Ministry of Housing and Urban-Rural Development, the company reached a cooperation agreement with Macheng and Hong'an County in Hubei Province, the old revolutionary base areas, to create a "thousands of mu of family-loving orange public welfare forest" by claiming planting. The subsequent oranges will give back to the community in a commonweal way to achieve the linkage effect of the two engines in the community and the countryside.
The other is reflected in Fuping, Hebei Province, where the company carries out strategic cooperation with Fuping, Hebei Province. Through the company's rich experience in operating long-rented apartments, it can provide local accommodation, add economic added value to the excellent local culture and tourism resources in the countryside, and teach people how to fish.
To sum up, I love that my family's charity plan is not a short-term "show", but a long-term return to society; the dual engines of community and rural areas do not operate completely independently, but complement each other as a whole. "I love my family and is always committed to contributing responsibilities to society." Xie Yong, chairman and president of my family, said that adding color to the city, happiness to the people, warmth to society, and allowing everyone to have a better life is the goal that I love my family pursues.